Question 1

What types of cleaning services do you provide?

Accepted Answer

We offer professional residential and commercial cleaning services, including recurring house cleaning, deep cleaning, move-in and move-out cleaning, apartment and condo cleaning, commercial cleaning, emergency cleanups, and unpacking and unboxing services.

Question 2

Do you provide both residential and commercial cleaning?

Accepted Answer

Yes. We clean homes, apartments, offices, corporate spaces, retail storefronts, and professional facilities, including after-hours and scheduled commercial maintenance.

Question 3

Are you insured and experienced?

Accepted Answer

Yes. Real Cleaning Solutions is a fully insured, family-owned business with over 20 years of professional cleaning experience. Our team is trained, reliable, and detail-focused.

Question 4

Do I need to be present during the cleaning?

Accepted Answer

No. Many clients provide access, and we treat every home and business with care, respect, and integrity whether you are present or not.

Question 5

What areas do you service?

Accepted Answer

We proudly serve Chicago’s North & Northwest Suburbs, including Des Plaines, Arlington Heights, Mount Prospect, Palatine, Glenview, Northbrook, and Wheeling.

Question 6

How does pricing work, and are services refundable?

Accepted Answer

Pricing is based on the size of the space and the type of service needed. Add-on services start at $49 and are quoted on-site for accuracy. All payments are non-refundable.

Question 7

What is your cancellation policy and are there any services you do not provide?

Accepted Answer

Same-day cancellations are subject to a $50 cancellation fee. We do not provide mold removal, bleach-based cleaning, or biohazard cleanup.